Updated as on: 24th May, 2018
What Personal Information Do We Collect From Our Users?
When registering on our site for information to be sent to you or if booking holidays, tour packages and/or miscellaneous travel arrangements, as appropriate, you may be asked to provide your name, email address or other details to help facilitate your booking or travel experience.
When Do We Collect Information?
We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site in order to avail of our services. This is strictly limited to information that is volunteered by you, the consumer, in response to survey information and/or site inquiries and requests initiated by you.
How Do We Use Your Information?
The information we collect is used to provide services, if any, that are requested by you; to assist our travel professionals in contacting you (specifically at your request); to assist members of the Customer Relationship Cell for marketing purposes; or to improve the content of our website.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding specific inquiries or requests.
How Do We Protect Your Information?
We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
We never ask for credit card numbers. Any payments to be collected from you are either processed through the usual banking channels and remitted directly to our bank account or processed through a gateway provider and are not stored or processed on our servers.
Do We Use ‘cookies’?
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being placed or you can choose to turn off all cookies. You would normally do this through your browser settings. Since each browser is different, check your browser’s “Help Menu” to learn the correct way to modify your cookies.
If you turn off cookies off, It won’t affect ‘user experience’ entirely.
We do not sell, trade, or otherwise transfer your ‘Personally Identifiable Information’ to outside parties.
However, from time to time, we make our customer e-mail list available to our travel partners whose products or services we think you might find interesting. If you do not want us to share your e-mail address with our collaborating companies, please let us know by sending us an e-mail at the given address, calling us at the mentioned telephone number, or writing to us at the address given.
Ad Servers: We DO NOT partner with, nor have special relationships with any and all ‘ad server’ companies.
We use ‘cookies’ for SEO: We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers, to generate the necessary reports to help with website SEO efforts.
California Online Privacy Protection Act
According to the CalOPPA guidelines, we agree to the following:
- That users can visit our site anonymously.
- You may change your personal information: By emailing us.
How Does Our Site Handle “Do Not Track” Signals?
We honor ‘Do Not Track’ signals and do not track or plant cookies when a ‘Do Not Track’ (DNT) browser mechanism is in place. As stated above, we DO NOT partner with ‘ad server’ companies nor allow third party advertising on our site.
Does Our Site Allow Third-Party Behavioural Tracking?
We do not allow third-party behavioural tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email: within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
This principle requires: not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We may request you for your email address in order to:
- Send information, respond to inquiries and/or other requests or queries
- Process orders/bookings and to send information and updates pertaining to your orders/bookings
To be in accordance with CANSPAM, we agree to the following:
- To not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you may inform us at:
- [antispambot email=”email@example.com”]
And we shall promptly remove you from ALL correspondence.
Privacy Statement Amendments
From time to time, we may use customer information for new, un-anticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses.
If you are concerned about how your information is used, you should check our website periodically.
We trust that you would be inspired to travel with us. To make a reservation, ask a question or simply share your comments, please get in touch with us by one of the convenient ways listed below.
- To telephone for reservations or request information - Call: [antispambot email="+91-82877 66852"].
- You may also write to us - Email: [antispambot email="firstname.lastname@example.org"]
Our knowledgeable Tour Counselors are available to assist you:
- Monday through Friday
- 9:30am to 5:30pm (Indian Standard Time)
Write to us at:
Worldwide Holidays Club
M-1 (First Floor), Hauz Khas
Main Aurobindo Marg
New Delhi – 110 016 (INDIA)